to Send Natural Gas Utility Complaints
Nebraska Public Service Commission
1200 N Street, Suite 300, Lincoln, NE 68508
Toll Free: 1-800-526-0017 (Nebraska Only)
May, Nebraska joined the other states in the way natural gas utilities are
regulated. The state's Public Service Commission's regulatory authority
was extended to include investor-owned natural gas systems.
Historically, cities and villages regulated the rates for investor-owned
utilities that provided natural gas to people within the town's boundaries.
There was no local or
regulatory authority for rural natural gas users. Municipally-owned natural
gas systems were regulated the same as locally-owned electric utilities:
by city councils and village boards.
Now, if you have a complaint about your natural gas service you can contact
the Public Service Commission which recently added a complaint form that
is available online at