Got a Problem?... Where to Send Natural Gas Utility Complaints
Contact Information Nebraska Public Service Commission 1200 N Street, Suite 300, Lincoln, NE 68508 Phone: 402-471-3101 Toll Free: 1-800-526-0017 (Nebraska Only) TDD: 402-471-0213 Fax: 402-471-0254 Web Last May, Nebraska joined the other states in the way natural gas utilities are regulated. The state's Public Service Commission's regulatory authority was extended to include investor-owned natural gas systems.
Historically, cities and villages regulated the rates for investor-owned utilities that provided natural gas to people within the town's boundaries. There was no local or state regulatory authority for rural natural gas users. Municipally-owned natural gas systems were regulated the same as locally-owned electric utilities: by city councils and village boards. Now, if you have a complaint about your natural gas service you can contact the Public Service Commission which recently added a complaint form that is available online at ">Home Energy Loans Energy Statistics mailto:energy1%40mail%2estate%2ene%2eus"> disclaimer.htm">Disclaimer feedback2.htm">Webmaster